Reliable IT Professionals
1
Years in Business
1 Years
Average Client Duration
1%
Average Client Uptime
1
Total Supported Users
Our Mission is You
Our mission is to make people and organizations better tomorrow than they were today. No matter where you’re working, you need an IT partner who has your back and can help you at a moment’s notice. We deliver results and are obsessed with excellence. We value a results-driven culture where we work together to deliver the absolute best in everything that we do. We work relentlessly until we deliver the results we promised. We hold each other accountable to achieving our goals and objectives.
About I.T.WORKS!
I.T.WORKS!, located on Cape Cod and in Plymouth Massachusetts, has delivered proactive IT services to small and medium sized businesses for over 23 years. We work with businesses in all types of industry, and manage clients with multiple offices, in various states.
We treat clients like family, genuinely want to help, and know we can. When clients are new with us, they can’t comprehend technology consistently working. Our current clients will ONLY accept CONSISTENTLY WORKING TECHNOLOGY. We love this change in perception of what is acceptable. We successfully build long-term relationships. We do not require long-term agreements but have RETAINED clients for an average of 11 YEARS.
Our clients expect us to deliver superior results. WE DO.
What Makes I.T.WORKS! Different?
Our Values
Transparency and Accountability
A trustworthy IT services partner prioritizes full transparency, so that clients have a clear understanding of what is being done and why. This means flat-rate monthly billing for unlimited managed IT services, and clear customer service metrics for performance and accountability.
Uplifting Service and Community Involvement
Doing the right thing at I.T.WORKS! means giving back to the community and treating employees and clients like family. Great companies take care of their people, who are then inspired to deliver excellent service, collaborate with clients, and volunteer in their communities.
Company Culture
Our company was built by a genuine love for technology and showing others the light at the end of the IT tunnel. We founded our organization on the principle of helping small businesses level the outsourced IT playing field by providing resources and products that have traditionally been out of reach.