At I.T.WORKS! we have the privilege of serving many amazing clients in Massachusetts and beyond.
We appreciate the positive attitude of everyone we interact with at I.T.WORKS! It makes such a difference when a request is responded to with positivity. That is not something you find in every business, and it means a lot to us.
I.T.WORKS! business model is the perfect IT solution, their responsiveness, positive can-do attitude, technical savvy, keeps my business running perfectly. I have never worked with a better run company, no matter the trade.
A surprising realization early on after our transition was it became readily apparent that we had not hired an IT company, but rather we had partnered with a business that could truly help us meet our full potential. I.T.WORKS! team-oriented unique model of maintenance and troubleshooting, minimizes potential conflicts, while maximizing the efficiency of our office.
Our capabilities have dramatically increased over the past 10+ years. We share vast volumes of information across the network, emerging technologies have been seamlessly integrated into our surgical practice without up ending or reconfiguring our current solutions, and we can continuously work with available IT. In addition, day to day technology is compliant according to HIPPA standards and protocols, protecting my patient’s information and my practice. As I reflect on our relationship with I.T.WORKS! over the years, I am struck by the foresight and execution of the I.T.WORKS! team in constructing a network that would meet my needs, not just 10 years ago, but today as well.
Several years ago, our company had been dealing with another IT vendor for our server and desktops. We were forever having issues that would go on and on. Most times they would never get resolved. Not to mention all the lost production time. After asking around, I was fortunate to have I.T.WORKS! recommended to me. Our system was down, and we could not get it back up. After meeting with I.T.WORKS!, I knew they were the answer. They quickly scheduled a crew to come in. Within a few hours they had all our issues resolved. I was amazed. We have been working with I.T.WORKS! for several years now and feel it was one of the best business moves I have ever made.
Changing to I.T.WORKS! for all our technology needs was the best business decision we have ever made. Their quick and professional response when we have technology issues has given us peace of mind. We recently did a complete upgrade of our computers and our software and were very impressed at how smoothly everything went!
The Cape Cod Foundation has worked with I.T.WORKS! for over ten years. I have personally worked closely with everyone at their office and without a doubt each experience has been professional, prompt, and courteous. They always get the job done! From start to finish on each ticket it is always a pleasure to work with them. I highly recommend I.T.WORKS! for all your managed IT services!
Working with I.T.WORKS! is always a pleasure – fast response, knowledgeable employees. They understand my business needs. I recommend them to any business that needs IT support, whether large or small.
You are an integral part of our business and thanks to you, we have been able to run our practice almost entirely without interruption for the many years that we have been your customer. Even with the installation of our new server this past year, we hardly skipped a beat. We appreciate the prompt response we receive when there is a problem. Everyone, to a person, who has worked with us has been knowledgeable, competent, and polite. You have kept up to date with the many advancements in technology and particularly the protection of our information. We have complete confidence in I.T.WORKS! and are eternally grateful for your support.
Things are going well with I.T.WORKS! I am very happy with the decision to switch. It is a pleasure to work with you guys as compared to our previous IT vendor. Everyone from I.T.WORKS! has been prompt and helpful as can be. I have found the IT partner that I have been needing for far too long. In all sincerity—thank you!
Prior to transitioning to I.T.WORKS! it was not a matter of if but when the next IT catastrophe would occur. I.T.WORKS! proactive approach to maintaining the health of our IT environment eliminates anxiety and increases efficiency.
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