I.T.WORKS! unique approach delivering proactive IT support

Years in Business

1 Years

Average Client Duration

Average Client Uptime

Total Supported Users

Our Mission is You

Our mission is to make people and organizations better tomorrow than they were today. No matter where you’re working, you need an IT support partner who has your back and can help you at a moment’s notice. We deliver results and are obsessed with excellence. We value a results-driven culture where we work together to deliver the absolute best in everything that we do. We work relentlessly until we deliver the results we promised. We hold each other accountable to achieving our goals and objectives.

Meet Our Team

About I.T.WORKS!

I.T.WORKS!, located on Cape Cod and in Plymouth Massachusetts, has delivered proactive IT support services to small and medium sized businesses for over 25 years. We work with businesses in all types of industry, and manage clients with multiple offices, in various states.

We treat clients like family, genuinely want to help, and know we can. When clients are new with us, they can’t comprehend technology consistently working. Our current clients will ONLY accept CONSISTENTLY WORKING TECHNOLOGY. We love this change in perception of what is acceptable. We successfully build long-term relationships.

Testimonials

Case Studies

What Makes I.T.WORKS! Different?

Resolve underlying problems and not just symptoms.

Plan for YEARLY IT EXPENSES, no additional charges.

Proactively identify issues to keep employees up, running and productive.

Empower businesses to be more secure, efficient, and profitable.

Eliminate the chaos of reactionary tickets, increase business profitability.

Knowledgeable I.T.WORKS! staff complete deliverables, work is not outsourced.

Fast, local, same day, onsite, and 24/7 support.

Average is never good enough. We go above and beyond.

Our Values

Transparency and Accountability

A trustworthy IT services partner prioritizes full transparency, so that clients have a clear understanding of what is being done and why. This means flat-rate monthly billing for unlimited managed IT services, and clear customer service metrics for performance and accountability.

Uplifting Service and Community Involvement

Doing the right thing at I.T.WORKS! means giving back to the community and treating employees and clients like family. Great companies take care of their people, who are then inspired to deliver excellent service, collaborate with clients, and volunteer in their communities.

Company Culture

Our company was built by a genuine love for technology and showing others the light at the end of the IT tunnel. We founded our organization on the principle of helping small businesses level the outsourced IT playing field by providing resources and products that have traditionally been out of reach.

Interested in Joining Our Team?

Fantastic People
Unparalleled Service